Legal Information

9bd's Terms and Conditions — Full Details

Please read these terms and conditions carefully before using the 9bd platform. They form a legally binding agreement between you and us.

Last Updated: January 1, 2026

Key Highlights of the Terms & Conditions

Review these key points before reading the full details.

Age Requirement: 18+

You must be at least 18 years old to register an account and play on 9bd. Any account found to belong to a minor will be closed immediately.

One Person, One Account

Each individual may only open one account. Creating multiple accounts will result in forfeiture of all bonuses and account closure.

Bonus Terms Apply

All bonuses are subject to wagering requirements. A specified amount must be wagered before any bonus can be withdrawn. Withdrawal is not possible until all conditions are met.

Payments in Your Own Name

All deposits and withdrawals must be made through a payment method registered in your own name. Third-party payments are not accepted.

Responsible Gaming is Mandatory

9bd is committed to responsible gaming. If you ever feel you need help, please use our self-exclusion or deposit limit features.

Right to Amend Terms

9bd reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes will be considered acceptance of the revised terms.

Important Notice

By accessing the 9bd platform or creating an account, you automatically agree to these terms and conditions. If you do not accept any of the terms, please do not use the platform.

01 General Terms & Definitions

These terms and conditions ("Terms") form a binding legal agreement between the 9bd online gaming platform and its users. In this document, "9bd", "we", and "our" refer to the 9bd online gaming platform, while "you", "user", and "member" refer to any individual registered on the platform.

9bd is an entertainment-focused online gaming platform operating under an international license. These terms and conditions are governed by the applicable laws of Bangladesh.

In addition to these terms, the following policies also apply:

  • Privacy Policy — How your personal information is collected and used.
  • Responsible Gaming Policy — Guidelines for safe and responsible gaming.
  • Bonus Policy — Detailed terms for bonuses and promotions.
Language Note

These terms and conditions are provided in Bengali. In the event of any dispute, the Bengali version shall be treated as the governing document.

02 Account Registration & Eligibility

To create an account on 9bd, you must meet the following eligibility requirements:

  • You must be at least 18 Years must be.
  • You are not a resident of any jurisdiction where online gaming is strictly prohibited.
  • You are not enrolled in any active self-exclusion program.
  • All information provided during registration is truthful, accurate, and up to date.

Each individual may only One Account can be created. If multiple accounts are detected under the same individual, all bonuses across those accounts will be forfeited and the accounts may be permanently closed.

After account creation, 9bd may request identity verification (KYC) at any time. This process may require a copy of your national ID, passport, or other government-issued identification.

Providing False Information is Prohibited

Providing false or incomplete information during registration will result in account closure at any time, and your balance may be forfeited.

You are solely responsible for keeping your account password and login details confidential. If you suspect any unauthorized access to your account, notify our support team immediately.

03 Deposit & Payment Methods

9bd accepts deposits through Bangladesh's most popular mobile banking services. Currently accepted payment methods:

  • bKash — Minimum Deposit: BDT 500
  • Nagad — Minimum Deposit: BDT 500
  • Rocket — Minimum Deposit: BDT 500

Please keep the following in mind when making a deposit:

  • Deposits must be made In your own name must be made through a registered payment method.
  • Depositing through a third party is strictly prohibited.
  • Deposits will be credited to your account within a maximum of 24 hours; in most cases, this happens within a few minutes.
  • Once your deposit is complete, make sure to save your transaction ID.
Deposit Fees

9bd does not charge any deposit fees or processing charges. However, your payment provider may apply their own fees.

9bd reserves the right to decline any deposit request if suspicious activity is detected or if account verification has not been completed.

04 Withdrawal Rules & Process

9bd guarantees a fast and hassle-free withdrawal process. Please review the following conditions before submitting a withdrawal request:

  • Minimum Withdrawal Amount: BDT 1,000
  • Withdrawal requests are typically 30 Minutes to 24 Hours are processed within.
  • Withdrawals must be made to the same payment method used for the deposit.
  • KYC verification must be completed before your first withdrawal.
  • The required wagering conditions must be met before any bonus funds can be withdrawn.

Possible reasons for withdrawal delays:

  • While account verification is pending.
  • Technical issues with bank or mobile banking services.
  • While an investigation into suspicious activity is ongoing.
  • Bonus wagering requirements have not been met.
Tips for Faster Withdrawals

Complete your KYC verification right after registration and keep your payment details up to date — this will help speed up your withdrawals.

05 Bonus & Promotion Terms

9bd regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, and compliance with those terms is mandatory.

Welcome Bonus: A welcome bonus is available to new members on their first deposit. This bonus comes with specific wagering requirements that must be met before a withdrawal can be made.

Wagering Requirements: The bonus amount must be wagered at the specified multiplier (typically 10x–30x) before a withdrawal can be made. Specific terms for each bonus are listed on the promotions page.

  • Bonuses must be claimed within a specified period; any unclaimed bonus will be cancelled upon expiry.
  • Multiple bonuses cannot be used simultaneously unless explicitly stated.
  • Creating multiple accounts to take advantage of bonuses will result in cancellation of all bonuses.
  • 9bd reserves the right to modify or cancel any bonus offer.
Bonus Abuse

9bd reserves the right to close accounts and forfeit all winnings if Bonus Abuse is detected. Suspicious betting patterns are flagged automatically.

06 Gaming Rules & Code of Conduct

All members must follow the rules and regulations below while playing on 9bd:

  • All Games Meet International Standards RNG (Random Number Generator) operated and regularly audited by independent third parties.
  • If a technical error or software bug causes an incorrect result to be displayed, the correct result will apply.
  • Colluding with other players to defraud the platform is strictly prohibited.
  • Using automated bots or software to play games is strictly prohibited.
  • Disrespectful behavior toward dealers in Live Casino games may result in account suspension.

9bd reserves the right to void any game round if technical issues or evidence of fraud are detected. In such cases, the wagered amount will be refunded.

07 Prohibited Activities

The following activities are strictly prohibited on the 9bd platform:

  • Money Laundering: Any attempt to launder funds obtained from illegal sources through the gaming platform.
  • Fraud: Attempting to influence game outcomes through hacking, software manipulation, or any other fraudulent means.
  • Account Sharing: Allowing someone else to use your account, or using another person's account.
  • Bot Usage: Using automated software to play games or earn bonuses.
  • Chargeback Fraud: Filing a false complaint with the payment provider after a deposit in order to reclaim funds.
  • Underage Gaming: Assisting anyone under 18 in creating or using an account.
Consequences

Involvement in any of the prohibited activities listed above will result in immediate account closure, forfeiture of all balances and bonuses, and legal action where necessary.

08 Privacy & Data Protection

9bd takes the protection of your personal information seriously. All data submitted on our platform is secured with SSL encryption.

How your information is used:

  • For account verification and the KYC process.
  • To prevent fraud and ensure platform security.
  • To provide customer support.
  • To fulfill legal obligations.
  • For promotional communications with your consent.

To learn more about data protection, please visit our Privacy Policy read.

09 Limitation of Liability

9bd is not liable for the following:

  • Loss of a game session due to internet disconnection.
  • Loss caused by technical issues on your device.
  • Delays or issues with third-party payment services.
  • Unauthorized account access resulting from your failure to keep your password secure.
  • Service downtime during unscheduled server maintenance.

9bd always strives to maintain platform reliability, but uninterrupted service cannot be fully guaranteed. Any technical issues will be resolved as quickly as possible.

10 Account Closure & Suspension

9bd reserves the right to suspend or close any account for the following reasons:

  • Violation of these terms and conditions.
  • Creating an account using false information.
  • Involvement in fraudulent activities.
  • Failure to cooperate with KYC verification.
  • If found to be underage.
  • Extended account inactivity.

You may close your account at any time. Please withdraw any remaining balance before doing so. If a permanently closed account's balance is not claimed within 90 days, it may be forfeited.

Self-Exclusion Feature

Use our self-exclusion feature to help manage problem gambling. Once activated, access to your account will be blocked for a specified period. For more information, Responsible Gaming View page.

11 Dispute Resolution Process

If you have a dispute or complaint, please follow the steps below:

  1. Step One: Contact our customer support team and provide a full description of the issue.
  2. Step Two: The support team will review your complaint within 48 hours and provide an initial resolution.
  3. Step Three: If you are not satisfied with the initial resolution, the matter can be escalated to senior management.
  4. Step Four: If the matter remains unresolved after all internal processes have been exhausted, a complaint may be submitted to an independent regulatory body.

All game logs, transaction records, and communication history will be used as evidence in dispute resolution. 9bd's server records shall serve as the final and definitive proof.

Complaint Time Limit

Complaints regarding a specific game or transaction must be submitted within Within 30 Days must be reported. Complaints submitted after this point may not be considered.

12 Contact & Support

To contact 9bd:

  • Email: [email protected] (typically responds within 24 hours)
  • Live Chat: Available 24/7 after logging into the platform
  • Support Hours: 7 days a week, 24 hours a day

Our support team is always ready to help with any questions or confusion regarding the terms and conditions. We want your 9bd experience to be transparent, safe, and enjoyable every step of the way.

24/7 Support

Our Bengali-speaking support team is always here to help you with any issue.

Join 9bd — Safe & Transparent Gaming

Already read our Terms & Conditions? Register now and start your journey on Bangladesh's most trusted gaming platform.

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